Loyalty and Rewards Programs

We are the one stop shop for your loyalty and reward program solution.

Loyalty Strategies
Loyalty Strategies
Ideation & Communication Materials
Ideation & Communication Materials
Strategic Corporate Alliances
Strategic Corporate Alliances
Customer Engagement & Target Marketing
Customer Engagement & Target Marketing
Research & Insights
Research & Insights
Data Analysis & Reporting
Data Analysis & Reporting
Campaign Management Software
Campaign Management Software
Concierge Reward Management
Concierge Reward Management
Claim Management, Warehousing & Fulfilment
Claim Management, Warehousing & Fulfilment
IMG Warranty Guarantee
IMG Warranty Guarantee
“Make It Easy” Execution
Best in Class
Best in Class “Strategy to Delivery” Project Management

Strategy

We have been executing loyalty programs for over 21 years and with such experience in the industry, it means our staff can help you create a successful strategy for your business. Our team’s hands-on involvement with producing these reward programs has allowed us to develop our trusted concept of The Triangle of Loyalty Success, which has become the strategy that drives our programs to date.

Online ordering platform

Our exclusive online loyalty program platform will lift the load from you by taking care of all of your customer’s claiming needs during the duration of the program. While the software platform has been development by our team, we alter the front to make it look like your business. Meaning, your customers won’t be able to tell the difference between your corporate website and their loyalty program portal. By having our on-site team of designers, we create a visually appealing front for your loyalty program to set you a part from the rest.

We license our software to you, which eliminates you the hassle of building your own solution and therefore we can implement a solution fast. And with 21 years in the game, we have continued to enhance our software to ensure it has all of the latest features needed to make it smooth sailing for our client’s customers.

Loyalty platform - responsive website

Rewards

Buying rewards is no easy feat, but we help you with end-to-end management of your prize pool items, including sourcing and fulfilment. Each year, we source and purchase over $15 million worth of rewards, which is made up of over 350,000 individual items, for our client’s as part of their loyalty programs. To ensure we are up-to-date with the new trend items, we utilize over 350 suppliers from across the globe; and with such a large spend we are able to negotiate the best price for our clients as a way of keeping within the agreed-on budget.

Automated Loyalty Marketing

We make sure you know what your customers are doing at all times, so you can speak directly to them throughout the duration of the loyalty program. To do this successfully, we have developed strategies, tactics and assets to communicate and engage with them by using data-driven marketing.

Want to talk Loyalty? Contact us here